SupportCase.CreateScreenshot.Direct

Description

Defines if a screenshot should be created automatically when a support case is created directly (e.g. via the taskbar icon).

Allowed values

Value	Description
`Yes_[Standard]`	When opening a Create support case dialog, a screenshot is created automatically.
`No`	When opening a Create support case dialog, no screenshot is created.
`Ask`	Before opening a Create support case dialog, a selection dialog is displayed, asking the user if a screenshot should be created or not.

Description

XML

<configuration version="1.2.0">
  <applicationSettings>

	...

	<!-- General settings -->
	<generalSettings>

		<!-- Direct call of "Create support case": Screenshot Create (metrics: [Ask, Yes, No], standard:[Yes]) -->
		<setting key="SupportCase.CreateScreenshot.Direct" value="Yes" />

	 </generalSettings>

	...

  </applicationSettings>
</configuration>