SupportCase.CreateScreenshot.Direct
Description
Defines if a screenshot should be created automatically when a support case is created directly (e.g. via the taskbar icon).
Allowed values
Value | Description |
---|---|
| When opening a Create support case dialog, a screenshot is created automatically. |
No | When opening a Create support case dialog, no screenshot is created. |
Ask | Before opening a Create support case dialog, a selection dialog is displayed, asking the user if a screenshot should be created or not. |
Description
XML
<configuration version="1.2.0">
<applicationSettings>
...
<!-- General settings -->
<generalSettings>
<!-- Direct call of "Create support case": Screenshot Create (metrics: [Ask, Yes, No], standard:[Yes]) -->
<setting key="SupportCase.CreateScreenshot.Direct" value="Yes" />
</generalSettings>
...
</applicationSettings>
</configuration>