[{"id":"ci_2f4309de7a427e1bfc66746ca7a1745a76a8ffab8eb085bafd95325b556ca84e","title":"Was ist neu?","path":"/en/ibi-helpme/1.8/was-ist-neu","children":[]},{"id":"ci_a315bb88c7ef30503a741853b51dc6bad5399f1c588e5fb9e3de392e174e412e","title":"Nutzung eines Service Portals","path":"/en/ibi-helpme/1.8/nutzung-eines-service-portals","children":[{"id":"ci_efd80deea1340614aa7a0abc073aa688e648900f2fb9553bac3596b3a4787a2e","title":"Supportfall aus dem Service Portal erstellen","path":"/en/ibi-helpme/1.8/supportfall-aus-dem-service-portal-erstellen","children":[]},{"id":"ci_880312fd8da37fe4340db407989797843c073ecae0811650459fa328704140d2","title":"Ermittelte Informationen in die Service Portal Seite einfügen","path":"/en/ibi-helpme/1.8/ermittelte-informationen-in-die-service-portal-sei","children":[]},{"id":"ci_99549b91c161c075dc4f6ac93ca6c489dfb74c19b5a394bbe4d7070c33d793e3","title":"Integriertes Browserfenster","path":"/en/ibi-helpme/1.8/integriertes-browserfenster","children":[]}]},{"id":"ci_745766194ef8131651ad350c563122ba3dfd8874a535f59865816d65ffefd751","title":"Konfigurationsdatei","path":"/en/ibi-helpme/1.8/konfigurationsdatei","children":[{"id":"ci_8a15d8b6d167109057d816176df41c75b11231f954f2f21e7f93280d1ea08266","title":"Allgemeine Einstellungen","path":"/en/ibi-helpme/1.8/allgemeine-einstellungen","children":[]},{"id":"ci_cf59eb6fe3df364801ce7c6634b89e858a9d1890041da9165b6d2db32424db24","title":"Alternative Absender-Adresse","path":"/en/ibi-helpme/1.8/alternative-absender-adresse","children":[]},{"id":"ci_ae0a31106661ba4b71838f90f0651e298c18507c873a9e9527c9c2236da00327","title":"Einstellungen der Eingabefelder","path":"/en/ibi-helpme/1.8/einstellungen-der-eingabefelder","children":[]},{"id":"ci_71b16af40457f7581c7b7b195366ef9c0f6f087ccd3d3f928ca7db27b071e5c6","title":"Einträge im Kontextmenü des Taskleistensymbols","path":"/en/ibi-helpme/1.8/eintrage-im-kontextmenu-des-taskleistensymbols","children":[]},{"id":"ci_535a57781cadc3600895513ad1cc0b29da2e88722984953b7f3ef1cb3aa08f6e","title":"E-Mail-Empfänger","path":"/en/ibi-helpme/1.8/e-mail-empfanger","children":[]},{"id":"ci_9fef2035f3fdd1bc755e3a52a2b2346a96c1f3536beb1de2823df5598c4b4b34","title":"Fenstereinstellungen","path":"/en/ibi-helpme/1.8/fenstereinstellungen","children":[]},{"id":"ci_357eefa7528e27efc43129a69897117d15d32f9ca7661616c3fe72ab7556c159","title":"Kategorien","path":"/en/ibi-helpme/1.8/kategorien","children":[]},{"id":"ci_18630b2258cb3136019176f4c2db2885de4a852f9ac9ca3503e91e36e4c579a2","title":"Neustart","path":"/en/ibi-helpme/1.8/neustart","children":[]},{"id":"ci_05877385fd6273a7529671e4786d16aea2d03e73beb93d048a462affbe2ae656","title":"Sendeart","path":"/en/ibi-helpme/1.8/sendeart","children":[{"id":"ci_0877deb2e8aa40556120dc099c330d3ee56f6e920bdb5074bc109c1aeba5d342","title":"SMTP-Verbindungseinstellungen","path":"/en/ibi-helpme/1.8/smtp-verbindungseinstellungen","children":[]}]},{"id":"ci_546b65333a8fef00571c1ca3db06ac9aebb051ce47f0e554159073e74c4f6cca","title":"Service Portal - Integriertes Browserfenster verwenden","path":"/en/ibi-helpme/1.8/service-portal-integriertes-browserfenster-verwend","children":[]},{"id":"ci_516c12395e3c521d39d6137f2d2a42d2867997ec895e116a63f954d144ead53c","title":"Service Portal - Platzhalter","path":"/en/ibi-helpme/1.8/service-portal-platzhalter","children":[]},{"id":"ci_f26ca1042cab85ecacb182466ccb05180bae66298e0efa2a061a5a02ac15d0e8","title":"Service Portal - POST-Mappings","path":"/en/ibi-helpme/1.8/service-portal-post-mappings","children":[]},{"id":"ci_26266f9b3d52352722edc86ee30e183f43d1c2d69d7b2cd0213d1c5e09f9d631","title":"Synchronisationsintervall","path":"/en/ibi-helpme/1.8/synchronisationsintervall","children":[]},{"id":"ci_4896f8050ae8128d6940159fe08d8c581f67d5f11269d5642c26a5449cc4a57c","title":"Tastenkombination","path":"/en/ibi-helpme/1.8/tastenkombination","children":[]},{"id":"ci_c4d8cddb4ba445d5192b59ab93144f9e1975cf5a4cc1271e46f636a36423b9ac","title":"Zu ermittelnden Informationen","path":"/en/ibi-helpme/1.8/zu-ermittelnden-informationen","children":[]},{"id":"ci_c6905d31025e20c3cb95dd5e246f923a5609cd796adf72026d4531342390cf84","title":"Zusätzliche Eingabefelder","path":"/en/ibi-helpme/1.8/zusatzliche-eingabefelder","children":[]}]},{"id":"ci_ff3540f093097ae397f27f768b1cfccfe48dee453c040f01c09930f6d6fd9603","title":"Lokalisierung","path":"/en/ibi-helpme/1.8/lokalisierung","children":[]},{"id":"ci_4b2456fba3f00fa2ab4d21d70fc2834e3422115cde51d5df0eac4594ce1f5554","title":"Anwendung ausführen","path":"/en/ibi-helpme/1.8/anwendung-ausfuhren","children":[]},{"id":"ci_6708ca85eb396a9894c6e379b434ed8e3538e40f3fc508a9891b4d25aee04edd","title":"Startparamter","path":"/en/ibi-helpme/1.8/startparamter","children":[{"id":"ci_2a2d347c3ba56e3e342f4408c189ea8271c8dfc15e0cf9ed86bccf469a865f7b","title":"Admin","path":"/en/ibi-helpme/1.8/admin","children":[]},{"id":"ci_9118c0d9c27596e4c276cc411dd7ac88970414a4a046dc6670b33f854ca2245b","title":"Configuration","path":"/en/ibi-helpme/1.8/configuration","children":[]},{"id":"ci_9657c85663482b1d6117b05fe09393e0dc5f91a259ba96185f96f65ce85b37a9","title":"CustomContent","path":"/en/ibi-helpme/1.8/customcontent","children":[]},{"id":"ci_671f059072b1ef4ca7168b1e5e0c6c5a36e701e340d53ab2e4572dd201db87cf","title":"ErrorLogPath","path":"/en/ibi-helpme/1.8/errorlogpath","children":[]},{"id":"ci_fefa815be9a0d2e2acb03ad22829438d3dd3d4519b03a92b6132e94fa16be79b","title":"FixTray","path":"/en/ibi-helpme/1.8/fixtray","children":[]},{"id":"ci_4e1b90f98adc3542dfeafcda43dd709284121a75ad04884df6694614bc74c0f3","title":"Language","path":"/en/ibi-helpme/1.8/language","children":[]},{"id":"ci_3f7a5022f76c0ce4f676569857503fe610108d7b4a53ddd9fc559b797b3b389c","title":"MailTemplate","path":"/en/ibi-helpme/1.8/mailtemplate","children":[]},{"id":"ci_b92f20d1ee54c7a3aac0564a665794f5567bf634127bf8845efa770e72944bf5","title":"NoLocalCopy","path":"/en/ibi-helpme/1.8/nolocalcopy","children":[]},{"id":"ci_926f2170ba1fb8aa7fb5df1904a01deefbf951c99e6fc7fe784a2eea1659d385","title":"OpenServicePortal","path":"/en/ibi-helpme/1.8/openserviceportal","children":[]},{"id":"ci_20f6802ebc10d11b0db374432496f8c57ed67d1e6be8e5797a6777e04b3bf245","title":"OpenSupportCase","path":"/en/ibi-helpme/1.8/opensupportcase","children":[]},{"id":"ci_5cfe02750d2f505cb8b92bbc7ee6777c488668cce6fc453c46329aadc4e8409a","title":"Resources","path":"/en/ibi-helpme/1.8/resources","children":[]}]},{"id":"ci_101d2f58c29efc86c8e331d19f2118da6a7dc2453c1695285da5185add3fde34","title":"Verteilung der Anwendung","path":"/en/ibi-helpme/1.8/verteilung-der-anwendung","children":[]},{"id":"ci_d3991b5cbb3816db2c72dcef408cc8f5038511f5434f3597419a7e363bbb3845","title":"Aufruf via Intranetseite","path":"/en/ibi-helpme/1.8/aufruf-via-intranetseite","children":[]},{"id":"ci_88264cccab2d4d7f3f93a7f3d9a0f1cfd3e7a3e1ccaa819d3044d696191debc7","title":"E-Mail Template verwenden","path":"/en/ibi-helpme/1.8/e-mail-template-verwenden","children":[]},{"id":"ci_a36f6dcef18b381e2465e1146e20d8f4b0d6c09ce3a0daf94808cc7f95c57722","title":"Inbetriebnahme","path":"/en/ibi-helpme/1.8/inbetriebnahme","children":[]},{"id":"ci_55b92822197f88ef5d6dd549b5bb0b6b5d37b18f5990382d0ffb8322654fb56d","title":"Arbeitsweise","path":"/en/ibi-helpme/1.8/arbeitsweise","children":[{"id":"ci_b2e8cd8f82631318369fea90bcbf3ab0600ebe3ec8e44749d0adcc12d4673485","title":"Erfassung von Warnungen, Fehlern","path":"/en/ibi-helpme/1.8/erfassung-von-warnungen-fehlern","children":[]},{"id":"ci_07d7fb45c522e10ba2e37406a768fe40ef13ebfc611654ab58aafe3a63920136","title":"Verhalten beim Anwendungsstart","path":"/en/ibi-helpme/1.8/verhalten-beim-anwendungsstart","children":[]},{"id":"ci_8ef716e23fca0c5dd1456b462bfb432101aa7e2d0fa382f4943291e2cc2e0b1a","title":"Verhalten während des Betriebs","path":"/en/ibi-helpme/1.8/verhalten-wahrend-des-betriebs","children":[]}]},{"id":"ci_6bb305581f78bb0f69ed49fbc57a521eafc069ea4d5dd261a25e8f092d14c29c","title":"Bedienung","path":"/en/ibi-helpme/1.8/bedienung","children":[{"id":"ci_04bb5b3876a0c3b28e2ed5ec744f1bf4aa865f8b07e02a0273708cd8b52667d3","title":"Supportfall erstellen","path":"/en/ibi-helpme/1.8/supportfall-erstellen","children":[{"id":"ci_d7aeead722fe6c549ac70606571fdd32a848b1f473cc408b9c07d9d6962d5847","title":"MAPI","path":"/en/ibi-helpme/1.8/mapi","children":[]},{"id":"ci_5871a6b14ce3cec8dfb8664038093591279edbdb46d44da40d738492ffdfcea4","title":"SMTP","path":"/en/ibi-helpme/1.8/smtp","children":[]}]},{"id":"ci_98e567066cbf2a421ea50a30366b2c8fb091738f811c451f9b49b58a86cc33b4","title":"SMTP-Passwort verschlüsseln","path":"/en/ibi-helpme/1.8/smtp-passwort-verschlusseln","children":[]}]},{"id":"ci_00ea5fb9517488d58028219da4cded1f5de6e6f32b777969af0fcd26dc60dbe2","title":"Systemvoraussetzungen","path":"/en/ibi-helpme/1.8/systemvoraussetzungen","children":[]},{"id":"ci_b5e996ab50b7baebda4d21f43743285c6e8bef54372db1c64207a217690c9c3b","title":"Versionshinweise","path":"/en/ibi-helpme/1.8/versionshinweise","children":[{"id":"ci_97db2286ef80ff61c9f47405fc2ba39e22f34f479cab7bfe04e8bac17504fe73","title":"IBI-helpMe 1.8 Versionshinweise","path":"/en/ibi-helpme/1.8/ibi-helpme-1-8-versionshinweise","children":[{"id":"ci_56797d65ce58138e25ace1ca464a50723899a9c67623fff803bd6b166ed95f00","title":"IBI-helpMe 1.8.1 Versionshinweise","path":"/en/ibi-helpme/1.8/ibi-helpme-1-8-1-versionshinweise","children":[]},{"id":"ci_259259a5ee49d8e414b51c8eee7015bf222c25eb59c33dc83b94a8f59ea7ee15","title":"IBI-helpMe 1.8.2 Versionshinweise","path":"/en/ibi-helpme/1.8/ibi-helpme-1-8-2-versionshinweise","children":[]},{"id":"ci_4f9541ffc6d1e23406bcd58eb800556bfc17e0ad1c5ba6f1c613a4c938ab960f","title":"IBI-helpMe 1.8.3 Versionshinweise","path":"/en/ibi-helpme/1.8/ibi-helpme-1-8-3-versionshinweise","children":[]}]},{"id":"ci_36c34605990d5571f06971c24e4b58d7875761229a054d9a919d0bf98b043f42","title":"IBI-helpMe 1.7 Versionshinweise","path":"/en/ibi-helpme/1.8/ibi-helpme-1-7-versionshinweise","children":[]},{"id":"ci_9c22826a67dd58f4d963c3a2e826e238565e713ccaa174c8d7f0991390b04522","title":"IBI-helpMe 1.6 Versionshinweise","path":"/en/ibi-helpme/1.8/ibi-helpme-1-6-versionshinweise","children":[{"id":"ci_1e4f3660f45ea4cc56f089fd8415c5113ce7181484c9283967b9b30d4b537e1d","title":"IBI-helpMe 1.6.1 Versionshinweise","path":"/en/ibi-helpme/1.8/ibi-helpme-1-6-1-versionshinweise","children":[]},{"id":"ci_d04ef2f32ef502439c20903d163945da0dd892ee617f0ef098dd35994a1462f2","title":"IBI-helpMe 1.6.2 Versionshinweise","path":"/en/ibi-helpme/1.8/ibi-helpme-1-6-2-versionshinweise","children":[]},{"id":"ci_3495f48550341373c1c799ffb132aeafb13c1ce7baad8b422a2178256c10ab88","title":"IBI-helpMe 1.6.3 Versionshinweise","path":"/en/ibi-helpme/1.8/ibi-helpme-1-6-3-versionshinweise","children":[]}]},{"id":"ci_d7d9ea8d6ba17f94f269264bc87821983a110ce5ea220f6837d47c63d7b0de7a","title":"IBI-helpMe 1.5 Versionshinweise","path":"/en/ibi-helpme/1.8/ibi-helpme-1-5-versionshinweise","children":[]},{"id":"ci_a114b9c2682bd4733d936fac3576924768c3a7eaa65e1263656dddc86cf445c4","title":"IBI-helpMe 1.4 Versionshinweise","path":"/en/ibi-helpme/1.8/ibi-helpme-1-4-versionshinweise","children":[]},{"id":"ci_753c7536647ae5d6028146cf0063d4fed996cf35f337c355d40462f4c9964214","title":"IBI-helpMe 1.3 Versionshinweise","path":"/en/ibi-helpme/1.8/ibi-helpme-1-3-versionshinweise","children":[]},{"id":"ci_c3452c94e81d61e5ce1705149591c4825fd17ec3b2d8ac8b4bb30b223702f626","title":"IBI-helpMe 1.2.2 release notes","path":"/en/ibi-helpme/1.8/ibi-helpme-1-2-2-release-notes","children":[]}]},{"id":"ci_65e26c3ed8cec7abf171e1aa9cbdaa1279daef6a39617aa389f6eec220bd1461","title":"Aktualisierungen","path":"/en/ibi-helpme/1.8/aktualisierungen","children":[]}]