Define input fields
[formularFields]
If the HTML-based version of the Create support case dialog is used, the input fields in this dialog will be defined as JSON string.
Description
XML
<configuration version="1.2.0">
<applicationSettings>
...
<!-- Input fields -->
<formularFields>
[{
"type": "textbox",
"id": "subject",
"caption": "Subject",
"validators": ["not-empty"]
},
{
"type": "textarea",
"id": "description",
"caption": "Description",
"rows": 6,
"autoGrow": true,
"validators": ["not-empty"],
"defaultValue": "\n\n\n\n\n\n\n\n\nKind regards\n{%ActiveDirectory.User.DisplayName%}"
}]
</formularFields>
...
</applicationSettings>
</configuration>
The following input fields can be defined: