IBI-helpMe 1.5 release notes

New

• Support for OEM product names added.

• Window size and status of the "Create support case" and "Service Portal" dialogs can now be configured in the Configuration.xml.

• Placeholders within the index.html of a Service Portal page can now be replaced by values from the Configuration.xml.

• From Windows 7, the tray icon can always be set as visible by using the start parameter "/FixTray". Prerequisite: The change must be made when Explorer.exe is not executed. => e.g. logOff script

Modified

• Loading the Service Portal page is sped up if no AD connection is present

• Customized appearance of the header of the "Create support case" dialog.

Fixed

• Poor quality display of the IBI-helpMe icon in the taskbar with open window in Windows 7.