IBI-helpMe 1.7 release notes

Published on October 21, 2013

New

• For each category, subcategories with their own mail recipients can now be defined.

• It can now be defined in the configuration file if a screenshot is to be created automatically, should be queried beforehand or should not be created. Different settings can be used for creating a support case directly and for its creation from the Service Portal.

• An additional individual input field can now be displayed in the create support case dialog, if required.