[controlSettings]
These settings are ignored in the "Create support case" HTML-based dialog. See Define input fields
Allows you to change certain input fields, defined as mandatory fields in terms of their default behavior, to optional fields.
Configurable input fields
The following fields can currently be parameterized:
|
Id |
Description |
|---|---|
|
|
Subject field |
|
|
Description field |
isOptional
Specifies if this is a mandatory field (value = false).
XML
<configuration version="1.2.0">
<applicationSettings>
...
<!-- Allows you to change the behavior of certain input fields. -->
<controlSettings>
<control id="subject" isOptional="True" />
<control id="description" isOptional="False" />
</controlSettings>
...
</applicationSettings>
</configuration>