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Feature overview

Version 1.10

More flexibility

IBI-helpMe now offers even greater flexibility when designing input fields. In addition to the ability to freely design input fields, you can now choose to display them only when required. This leads to enhanced clarity for the user and improves the quality of the data input. See Define input fields

More individuality

Design your own Create support case dialog. Why reinvent the wheel? You can integrate your existing intranet solution into IBI-helpMe. The new IBI-helpMe Javascript interface provides it all. See Javascript interface

Version 1.9

New delivery type ServiceNow

IBI-helpMe is now able to generate a ServiceNow-Incident directly via REST interface.

Alternative delivery  type per category

It is now possible to define an alternative send type per category.
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