Skip to main content
Skip table of contents


A support case is created in two steps when this transmission mode is used. The first step is to describe the relevant information that explain the problem.

Next, an email template containing all the information is created and displayed on the basis of the MAPI interface of the installed email application. To conclude the task, the user has to submit the email in the second step.

JavaScript errors detected

Please note, these errors can depend on your browser setup.

If this problem persists, please contact our support.