Methods
All IBI-helpMe methods can be reached via the Javascript object window.external.
JS
var apiVersion = window.external.ibihelpme_GetApiVersion();
alert(apiVersion);| Name | Description | Available from API version |
|---|---|---|
| ibihelpme_ChangeDistributionProfile | Indicates that the distribution profile with the name contained in the profileName should be used for dispatch | 1.0.0 |
| ibihelpme_CloseWindow | Initializes closing of the window. Using this impression, the
| 1.0.0 |
| ibihelpme_CreateScreenshot | Initializes creation of a screenshot | 1.0.0 |
| ibihelpme_DeleteScreenshot | Deletes the relevant screenshot | 1.0.0 |
| ibihelpme_GetApiVersion | Returns the API version provided by the client | 1.0.0 |
| ibihelpme_GetCurrentDeliveryType | Returns the currently selected transmission mode | 1.0.0 |
| ibihelpme_GetCurrentUILanguage | Returns the currently selected UI language (including country code where applicable) | 1.0.0 |
| ibihelpme_GetFormularFields | Returns the input fields defined in the Configuration.xml | 1.0.0 |
| ibihelpme_GetScreenshots | Returns the list of created screenshots | 1.0.0 |
| ibihelpme_GetScreenshotsCount() | Returns the number of currently available screenshots | 1.0.0 |
| ibihelpme_GetScreenshotThumbnails | Returns a list of thumbnails of the created screenshots | 1.0.0 |
| ibihelpme_GetString | Returns the string from the resources identified via the ID | 1.0.0 |
| ibihelpme_GetSystemInformationItems | Returns a list of the system information to be determined | 1.0.0 |
| ibihelpme_LogError | Logs an error message | 1.0.0 |
| ibihelpme_NeedsOutlookNotRunningWarning | Specifies if a warning should be displayed when Microsoft Outlook is currently not running | 1.0.0 |
| ibihelpme_QuerySystemInformationAsync | Determines the system information value for the key. When the task is completed, the method reference transfered under callback is called up | 1.0.0 |
| ibihelpme_ReplaceVariablesAsync | Asynchronously replaces all variables occurring in input with the respective value. When the task is completed, the method reference transfered under callback is called up | 1.0.0 |
| ibihelpme_SetWindowTitle | Sets the window title | 1.0.0 |
| ibihelpme_ShowConfirmMessageBox | Displays an acknowledgment dialog | 1.0.0 |
| ibihelpme_ShowScreenshot | Displays the screenshot identified via the ID | 1.0.0 |
| ibihelpme_Submit | Initiates the submission of the support case | 1.0.0 |